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MultiChoice Africa Holdings B.V (MAH) has been forced to withdraw DStv service in the southeastern African country of Malawi with immediate effect.
TheNewsGuru.com (TNG) reports MultiChoice had intended to hike DStv tariffs in the southeastern African country.
However, the Malawi Communications Regulatory Authority (MACRA) prohibited the adjustment to the DStv tariffs.
This followed an injunction issued by a High Court in Lilongwe in a matter between MultiChoice Malawi (MCM) and MACRA.
In a statement, customers have hitherto advised with immediate effect to halt payment for the DStv service.
“Customers who have already paid their new subscription for the DStv service will have those services honoured until the current 30-day viewing cycle ends on or before 10 September 2023,” the statement reads.
According to the statement, from Wednesday, 9 August 2023, no new subscriptions or reconnections will be accepted.
The statement reads in full: “MultiChoice Africa Holdings B.V (MAH) regrettably notifies DStv subscribers of its withdrawal of services from Malawi with immediate effect.
“This follows the injunction issued by the High Court in Lilongwe in a matter between MultiChoice Malawi (MCM) and the Malawi Communications Regulatory Authority (MACRA) prohibiting an adjustment to the DStv tariffs.
“MCM does not offer the DStv service to the public and therefore cannot set or adjust tariffs for this service, a point repeatedly made to MACRA.
“As a result, the order handed down to MCM is incapable of being implemented by them but carries with it grave consequences for the directors and management of MultiChoice Malawi, including imprisonment.
“MAH given the impact on its supplier (MCM) and an increasingly adverse regulatory environment is therefore left with no option but to terminate the DStv service indefinitely.
“Customers are hereby, and with immediate effect, requested to halt payment for the DStv service.
“Customers who have already paid their new subscription for the DStv service will have those services honoured until the current 30-day viewing cycle ends on or before 10 September 2023.
“From Wednesday, 9 August 2023, no new subscriptions or reconnections will be accepted.
“MAH would like to thank customers for their support over many years. MAH would also like to thank MCM for their professional conduct in supplying services to MAH over as many years”.