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The technology ride-hailing company, Bolt, has suspended an unspecified number of accounts engaged in soliciting fraudulent ride requests and subsequently canceling them.
TheNewsGuru.com (TNG) reports that in response to a recent “order war” initiated by South Africans, Nigerian social media users caused choas and disrupted the ride-hailing services in South Africa by organizing drivers of ride-hailing apps to converge at specific locations.
This act of retaliation comes after a South African via the microblogging platform, X formerly Twitter disclosed that he tackles boredom by requesting rides in Nigeria.
Other South African joined the ‘’Request in Nigeria’’challenge to deliberately waste Nigerian drivers’ time by placing and cancelling ride requests from their country.
Many Nigerians escalated their response, extending their efforts to other businesses in South Africa, including restaurants that accept payment on arrival, in a coordinated effort, disrupting operations and services.
Commenting on the situation, Yahaya Mohammed, Country Manager of Bolt in Nigeria, said the ride-hailing application has blocked and limited requests for rides between countries due to a significant increase in such requests in Nigeria and South Africa.
He said, “Bolt is aware of the fake ride request incident between some individuals in Nigeria and South Africa. We understand the impact this situation has had on our driver-partners in Nigeria and South Africa. We are committed to ensuring a safe, reliable, and secure experience for all members of our community.”