In a bid to capture and satisfy the needs of the banked and unbanked populations in rural, sub-urban and urban communities, TotalEnergies Marketing Nigeria Plc in conjunction with InTouch and other partners, has deployed “Touch Point” to over 385 of its fuelling stations spread across the country.
Touch point is a mobile payment financial-inclusion solution which TotalEnergies offers to capture the banked and unbanked populations in rural, sub-urban and urban communities nationwide including Lagos, Abuja, Port Harcourt, Kano, and Kaduna. There are currently five service bouquets being offered at the stations – Airtime, Data, Bills Payment, Cash Deposit and Cash Withdrawal.
The new value-added service offering from TotalEnergies is a furtherance to its insistence on customer satisfaction irrespective of class and geographical location.
Speaking on the collaboration with InPoint and what it’s customers stand to benefit, TotalEnergies said:
“This partnership is in furtherance of our effort to offer convenience to our customers and live up to our commitment of being a one-stop service station where customers can access various goods and services across the country.
“Touch Point” offers our customers, convenience, a 7-day accessibility to a variety of services and a brand name that is trusted”.
Although financial inclusion has recorded growth over the years in Nigeria, there is still more to be done to reach the unbanked population as current spread of financial offers, still leaves parts of the country uncovered. According to the Central Bank of Nigeria (CBN), only 51% have any form of interaction with financial services. The CBN, to provide an enabling environment which allows for customer-focused innovative financial services, issued the Regulatory Framework for Open Banking in Nigeria. Open banking is a banking practice that provides third-party financial service, open access to consumer banking, transaction, and other financial data from banks and non-bank financial institutions using Application Programming Interfaces (APIs).
To fill the vacuum, TotalEnergies has partnered with organizations from different sectors of the economy to provide Touch Point, a robust financial solution that can be enjoyed in more than 385 stations nationwide with the plan to expand its footprint in the nearest future.