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Power distribution company, Disco in conjunction with Buypower has released guidelines to follow in order to upgrade their prepaid meter.
Recall that Disco sent a message to some of their customers to upgrade their prepaid Meters in August In order to make prepaid electricity vending systems more secure and Token Identifier (TID) rollover compliant.
The message reads partly: ”Starting from August 1, 2023, you will receive two Key Change Tokens (KCT1 & KCT2) in addition to your normal energy token when you purchase electricity tokens from us as a form of upgrade for your prepaid meter.
”This is due to a global software update that will affect all prepaid meters from November 24, 2024, which will cause meters to stop accepting old tokens unless they are upgraded.
”We encourage you to upgrade your meter as soon as possible to ensure token compatibility and to avoid having any issues with it.
Steps to follow to upgrade your meter:
- Purchase an electricity token:
When you do this, you will receive 3 tokens (from August 1, 2023). The first 2 are the key change tokens and the 3rd (last) is your purchased electricity token. - Enter the key change tokens:
On your meter, enter the two KCTs (KCT1 & KCT2) one after the other, then the 3rd token, which is your electricity token. - Your meter upgrade is now complete.
Please be reminded that previously purchased or old electricity tokens must be loaded before August 1, 2023.
Any token not loaded before then will be rejected by your meter.
Disco added that the upgrade will not affect current electricity tariff rate and getting your KCT is free of charge, saying, prepaid meter users should ignore messages asking them to pay for it.