The Nigerian Communications Commission (NCC) has informed Nigerians not to panic about information bandied about Electromagnetic Frequency (EMF) radiation from base stations and telecom facilities.
Yomi Arowosafe, Controller of the Ibadan Zonal Office of the NCC made this known at a consumer conversation forum organised by the Commission at Osogbo, Osun State.
He assured that the Commission will not approve the use of any equipment or device except it is convinced of its safety.
He also informed telecom consumers of efforts being made by the Commission to improve the quality of service (QoS), and reiterated its commitment to improving QoS.
He noted that information sharing was part of the processes of empowering the telecom consumer, and that it is a central item on the current NCC’s 8-Point Agenda to which its management is irrevocably committed.
At the forum, which was attended by many telecom consumers and community leaders, the NCC Zonal Office also enlightened participants on the Commission’s Do Not Disturb (DND) short code, 2442, which the consumers can use to stop unsolicited text messages; as well as the NCC’s 622 toll free customer care line through which consumers can reach the Commission in situations where they are unsatisfied with the services offered by their service providers.
The Consumer Conversation forum was designed to empower consumers of telecommunications services within rural communities and their environs about emergent issues in telecommunication, including efforts of the Commission in protecting telecom consumers from unfair and often challenging practices such as forceful subscription, SIM Swap, Data rollover, among others.