A doctor trying to return home was allegedly beaten, humiliated by staff in an overbooked United Airlines flight, embroiling the carrier in a second public relations nightmare in less than a month.
The airline was one of the top-trending topics on Twitter as users took to the website to express their anger over the forceful removal of the passenger from United Flight 3411, which was en route from Chicago to Louisville, Kentucky, on Sunday.
@united @FoxNews @CNN not a good way to treat a Doctor trying to get to work because they overbooked pic.twitter.com/sj9oHk94Ik
— Tyler Bridges (@Tyler_Bridges) April 9, 2017
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Video of the incident posted to Twitter account @Tyler_Bridges shows three security officers huddling over the seated passenger, who appears to be an older Asian man, before dragging him on the floor.
In a separate tweet, Bridges wrote that the man was removed because additional United crew needed to get to Louisville.
United said in a statement provided to some media outlets that the flight was overbooked.
“After our team looked for volunteers, one customer refused to leave the aircraft voluntarily,” United spokesman Charlie Hobart said. “We apologise for the overbook situation.”